Boat rules

All cancellations must be made in writing and received prior to the departure date and will be effective on the date it is received by us. The cancellation charges are payable as follows: • Up to 7 days before departure - forfeit of administration fee (30% of deposit), • 2-7 days before departure - forfeit of deposit only (25% of total price), • Less than 2 days before departure - forfeit of total price. For your safety, the Captain may have to cancel the cruise due to safety and/or weather conditions. In the event that the weather changes drastically during a booking and the Captain decides to go back to the dock, Cityscape Charters Inc. will honour the remaining time on another date applying the credit towards your next booking. If the return is within less than 1 hour to the end of your booking the charter is terminated. POLICY Changes to your Booking Cityscape Charters Inc. will always try to arrange alterations, such as extensions or time changes, that you may request after the charter booking is formed but may have to charge an administration fee. If no alternative can be arranged the original booking is legally binding and will stand. Date changes are only allowed in case of hazardous weather on the same day of the booking. Pricing, Exchange Rate and Government Fee Changes We reserve the right to vary the price of any charter should we consider it necessary through a fluctuation in exchange rates or changes in taxes or other government fees, although no changes will be made within 7 days of departure. Only increased costs caused by government action will be passed on after this time. Cancellation All cancellations must be made in writing and received prior to the departure date and will be effective on the date it is received by us. The cancellation charges are payable as follows: • Up to 7 days before departure - forfeit of administration fee (30% of deposit), • 2-7 days before departure - forfeit of deposit only (25% of total price), • Less than 2 days before departure - forfeit of total price. For your safety, the Captain may have to cancel the cruise due to safety and/or weather conditions. In the event that the weather changes drastically during a booking and the Captain decides to go back to the dock, Cityscape Charters Inc. will honour the remaining time on another date applying the credit towards your next booking. If the return is within less than 1 hour to the end of your booking the charter is terminated. Responsibility We do not accept responsibility for any loss or damages caused to you as a result of the negligence or default of ourselves or any persons directly employed by us. The agreement is entered into on the mutual understanding that we will not be responsible for delays, loss or damage including inconvenience or disruptions caused by the acts or defaults of independent parties, or by 'force majeure” events including the following: • Travel - we accept no responsibility for and shall not be liable for any reasons of delay, cancellation or any loss, damage or inconvenience, frustration, annoyance and disappointment, distress consequent thereon whether caused by the fault of a carrier concerned or by reasons beyond your control. • Charter yachts - in the very rare event that you are not provided on arrival at your destination with the yacht that you have reserved, you will, wherever possible, be given an alternative. Should this be significantly inferior to that originally reserved, we will take reasonable steps to secure a refund of an appropriate part of the charter price. Reserved Rights Cityscape Charters Inc. reserves the right to withdraw or cancel the yacht at any time prior to departure for reasons of serious damage to yachts, hostilities, civil strife, strikes, threats of war, terrorist activities or any other reasons amounting to "force majeure”. In these eventualities, Cityscape Charters will endeavour to give as much notice as possible and refund all monies paid less 15% of the charter fee. We can make alterations to a booking and to substitute services or yachts if required. In the event of such alterations, we will endeavour to give the client as much notice as possible and to arrange for comparable services or yachts. Any alterations do not entitle clients to cancel the charter. No refunds will be awarded to no-shows. Damage / Security Deposit When chartering a Cityscape yacht, you are liable for any damage to the yacht, its equipment or third party damage. Assessment of the damage will be made and deducted from the security deposit paid at the beginning of the charter. We will take reasonable steps on your behalf to arrange for the balance of the deposit to be returned to you as soon as possible after the charter and usually within 28 days. However, should damage be caused as a result of wilful negligence by a client or as a result of not obeying our instructions, then you will be liable for the full amount or replacement. Adults will at all ti